Sparks, MD - BSI eSolutions, a leading provider of collections software to the Accounts Receivable Management industry, have announced the release of COGENT's Enterprise Forwarding Manager (EFM).
This new add-on solution brings intelligence and automation to the complex and time consuming process of managing large volumes of outsourced claims over a network of outside Attorney Firms and Agency Partners.
"The objective of EFM" says Tom Crotty BSI's President and CEO "is to improve the efficiency of transitioning claim inventory to the appropriate outside agencies and attorney firms and enabling an organization to be more proactive and consistent with the management of their outsourced inventory of accounts".
With COGENT's Enterprise Forwarding Manager Debt Purchasers and Original Creditors are able to create rules that define the profiles of accounts that should be outsourced to either an outside attorney firm or collection agency. These rules are then used by EFM to systematically identify which claims within the organization's inventory of accounts are eligible to be forwarded. Assignments are made automatically to the organization's receiver partners based on parameters that identify geographical coverage areas, and a variety of characteristics of claims that should be placed with each receiver. COGENT's EFM also leverages the extensive inventory management controls found in the core COGENT application and applies that intelligence to the outsourced claims.
Placements and update files are generated on demand or produced on a pre-defined schedule in a variety of formats. Using BSI's standard forwarding workflow and COGENT's internal workflow management tools, an organization can maintain a workflow that is enforced exclusively on their outsourced claims separate from the workflow related to claims worked internally. Along with the suite of analytical tools available to be leveraged on COGENT's open Microsoft SQL Server 2005 database, COGENT's Enterprise Forwarding Manager automates the forwarding process and provides an organization with the data and tools needed to effectively manage their outsourced inventory and identify which receivers are performing best for them.
For more information about BSI or COGENT please visit their web site www.bsi-cogent.com or contact them at 443-212-1028.