Client Interfaces

The accurate and timely transfer of data to and from your clients is crucial to your revenue and productivity. But in the collections industry, information comes from many different sources, often in a variety of different formats. Some credit grantors rely on the debt industry standard to send new placements and receive updates, while others have developed proprietary or unique data formats. 

 

 

Only Cogent's standard import and export systems can handle the most complicated interfaces, and makes it easy to place new accounts and manage reporting. Also integrated within Cogent is the Do-It-Yourself Data Translator tool, that lets you create and map your own interface templates without technical assistance - keeping you in total control.

 

Cogent Client Interfaces support all aspects of account management, including:

  • Importing new accounts - large volumes of accounts can be imported quickly during normal business hours
  • Importing maintenance files from your clients
  • Exporting updates to your clients
  • Forwarding accounts to other agencies and attorney firms
  • Processing updates to and from receivers

 

Because most organizations place new accounts and receive updates using one of the major placement networks, Cogent is designed to support a wide variety of client interfaces:

 

NCO

Target

AACA

NAN

TrakAmerica

Discover Card

YGC

GE Financial

Toyota

Resurgent

Ford

Chrysler

Citibank

Daimler

US Bank

 

 

If you need a different format the Cogent solution lets you develop other interfaces using the DIY Data Translator or through programming. Or if you prefer, our team of developers can work with you to customize a new interface that meets your needs.