Cogent Agency Edition

From changing requirements for consumer interactions, to difficulty managing high volumes of accounts, collection agencies face some unique challenges. Cogent Agency Edition delivers the power of the standard Cogent solution but is designed specially for collection agencies to provide an advantage in today's highly competitive debt collection marketplace. 

 

 

Cogent Agency Edition delivers the power of BSI's rules engine as well as many other tools found in the standard edition of Cogent in a package specifically designed for collection agencies and account receivable management (ARM) companies. Designed and engineered for collection agencies,Cogent Agency Edition offers:

 

  • Custom workflows built on a powerful rules engine
  • Real-time queue management for teams and individual users
  • Automated letter and document production
  • Integrated scanning and imaging
  • User Defined Report (UDR) builder for custom reports
  • Integrated dialer interfaces
  • Robust client billing and accounting controls
  • Role-based security for users
  • Secure client access
  • Support for multiple locations
  • And much more

 

Cogent Agency Edition is also a Microsoft Certified product, meaning that it has passed a rigorous testing process and confirming its seamless integration with existing Windows-based SQL and .NET infrastructure. This certification ensures Cogent Agency Edition delivers superior levels of scalability and reliability when running on Microsoft Windows 2003, SQL Server 2005 and Web Services and .NET Framework.