Dialer Interfaces

Cogent has partnered with TouchStar and IAT to bring you seamlessly integrated and batch interfaces. Leveraging both products' common technology platforms (Microsoft.Net and SQL Server relational database),the Cogent Dialer Interfaces deliver:

• Uniquely integrated TouchStar dialer controls within the application

• Reduced training time

• Increased collector productivity

• Direct writing to the TouchStar database

• Direct recording of dispositions to the Cogent database

• Immediate, real-time reporting

Cogent can also can support such features as Trickle Feed, Transfer Agents, Predictive and Power Dialing, Instant Messaging, and many more.