How Debt Collections Software Works

Today's accounts receivable management industry is difficult to navigate. Increasing regulation and litigious consumers require organizations like yours to continuously evolve internal procedures. Combined with clients demanding a broader range of services, remaining in compliance with federal and state regulations has become a tough challenge.

COGENT enables collection agencies and law firms to manage the complexity of today's collection industry. Leveraging flexible, rule-centric workflow tools, you can easily manage intricate collection and legal processes without the need for costly custom programming. At the heart of the Cogent solution is a powerful Rules Engine that enables you to maintain multiple custom workflows made up of user-defined intelligent tasks, and consistently enforce these rules on specific segments of your claim inventory. With Cogent's Rules Engine, you can:

  • Increase profitability through automation
  • Improve consistency, efficiency and compliance
  • Allow your software to evaluate the attributes of your accounts
  • Enable non-technical business managers to develop rules
  • Define separate, state-specific legal collections workflows
  • Define multiple service type workflows
  • Easily navigate a simple point-and-click interface
  • Adjust to organizational changes, FDCPA rule changes or new client requirements
  • Maintain total control of your processes
  • Gain a competitive edge
  • Run a more adaptable and productive organization