Cogent combines unmatched engineering expertise with debt industry experience to offer unique third-party interfaces with selected business partners. Leveraging our technology and teaming with select business partners, Cogent provides "SMART" interfaces that apply intelligence and specialized business processes to your collections process - helping you achieve valuable cost savings, accuracy and more efficient inventory management.
Each Cogent SMART Interface blends the product offerings from Cogent and integration to our business partners to offer a new, integrated value alternative. Learn more about Cogent's SMART interfaces:
In collaboration with Experian, Cogent developed SMART integration for Experian products, including Collection Triggers, Collection Advantage and Netconnect Credit Profile Report. Cogent also supports a range of MetroNet real-time searches:
These SMART interfaces serve to bring back information, store data in XML records and display the data in easy-to-read style sheets - many in real time. Cogent's SMART integration also enables the rules engine to automatically schedule workflow [link to Workflow, Section 2.3.4] actions based on the information returned.
Cogent has partnered with TouchStar and IAT to bring you seamlessly integrated and batch interfaces. Leveraging both products' common technology platforms (Microsoft.Net and SQL Server relational database), the Cogent Dialer Interfaces deliver:
Cogent can also can support such features as Trickle Feed, Transfer Agents, Predictive and Power Dialing, Instant Messaging, and many more.
Partnering with NCAN Services, Cogent has created a credit card interface that provides a real-time process for authorizing, validating and processing credit card payments. Cogent's NCAN Credit Card interface supports both one-time payments and regularly scheduled payments made using credit cards. Setup required to activate the interface within Cogent is simple, and includes security setup for approval and other settings to help manage the use of secure credit card payments. Along with phone pays, check processing, and automatic ABA validation, the Cogent NCAN Credit Card interface provides a strong advantage.
We work with many other business partners to help you make the most of your investment:
HighCotton and Dantom - outsourced printing
Lexis Nexis - data services
Printech - check printing
CTC North America - check scanners